SANTA CLARA COUNTY OFFICE OF EDUCATION

Personnel Commission

CLASS TITLE: Administrative Assistant IV

DESCRIPTION OF BASIC FUNCTION AND RESPONSIBILITIES

Performs a variety of highly responsible administrative, secretarial, and operations support functions of a wide and complex nature to a department in the administrative services. Employees in this classification receive limited supervision from an executive/senior administrator within a broad framework of policies and procedures. This job class requires and advanced abilities and skills in written and oral communication, initiative, organization, problem solving, and independent judgment.

DISTINGUISHING CHARACTERISTICS

The classification of Administrative Assistant IV is distinguished from the lower classifications of Administrative Assistant I/II and Administrative Assistant III-Office Coordinator in that employees in this class establish efficient communication with other members of the Superintendent’s cabinet, board members, staff and community; prepare, produce, distribute, and disseminate information in a variety of formats; and assume responsibility for the completion of special projects. This job class is further distinguished by its advanced use of communication, discretion, initiative, problem-solving skills, and independent judgement.

TYPICAL DUTIES

Performs a variety of highly responsible administrative, secretarial/clerical, and operational support functions of a wide and complex nature; assists and arranges department assignments and activities.

Receives, processes, facilitates, and disseminates information between the department and other COE departments, school district representatives, and the general public; maintains the confidentiality of sensitive information; ensures timely responses as necessary

Collects and analyzes relevant data; researches, initiates necessary changes, and provides background documentation on matters requiring the administrator’s attention; assumes responsibility for timely completion of the specials projects or tasks; and assists in all pertinent matters

Assists in developing and monitoring department and/or office procedures analyzing activities needed to be addressed; recommends course of action for inter-office matters such as personnel, budget, procedures, policies, and special projects

Directs and assigns work to other office clerical personnel; serves as a resource regarding applicable rules, regulations, and policies and procedures; serves as a back-up for other department secretarial/clerical positions

Serves as liaison with other members of the Superintendent’s Cabinet, management, staff, and internal and external individuals and groups of various levels; and enhances communication with the same

Establishes and maintains records, filing systems, and logs; monitors staff calendars as assigned; monitors and records staff attendance; prepares department attendance reports for payroll

Assists in the development and monitoring of the department budget; establishes open accounts, prepares purchase requisitions; maintains equipment inventory; orders equipment, warehouse and other supplies; resolves invoice discrepancies; initiates, prepares, and submits budget revisions and corrections

Schedules, and prioritizes meetings, appointments, and special events for the administrator; reserves meeting sites; coordinates travel arrangements; contacts and confirms appointments and meetings; attends meetings and takes minutes as necessary

Interprets and explains department procedures and policies to school district representatives and the general public; refers callers to the appropriate staff member

Operates a microcomputer, typewriter, duplicating machine, fax machine, calculator, and other peripheral office equipment in the course of assigned functions

Utilizes a variety of accounting, word-processing, graphic/presentation, and data base software applications programs

Prepares, types, formats, edits, and distributes a variety of routine and complex correspondence, reports, memorandums, forms, and department publications; may determine the format and content of written communications

Assists in the preparation of material for presentation to the Board of Education

Receives, opens, and distributes incoming mail; initiates and/or or transmits inter-office memorandums and notices

Provides administrative support in the selection process for department staff

Performs all other related duties as required.

EMPLOYMENT STANDARDS

Knowledge of:

Effective office procedures, and practices including indexing, filing systems and maintenance, telephone techniques, and report writing

Correct English usage, grammar, punctuation, vocabulary, and spelling

Proper document construction and editorial enhancement techniques

Research, analysis, and project planning

Basic financial record-keeping, budgeting, and mathematics

Office software application programs for accounting, word-processing, graphics, and data base system purposes

Applicable state and federal laws, rules, and regulations

Ability to:

Prepare, produce, duplicate and disseminate information in a variety of formats

Follow and understand oral and written instructions without immediate supervision

Interpret and apply applicable state and federal laws, rules, regulations, and procedures, and policies

Communicate orally and in writing with large and small groups

Organize responsibilities to determine priorities and meet established deadlines

Establish, modify, and maintain a wide variety of procedures, programs, records and filing systems within the area of responsibility

Perform a variety of simultaneous administrative secretarial/clerical support work with speed and accuracy

Collect and assemble data using sound judgment and discretion when appropriate

Research, reason, and effectively resolve problems

Compose, transcribe, type, edit, and distribute a variety of correspondence, memorandums, forms, reports, and department publications with clarity and precision

Maintain staff calendars, schedule meetings, prepare meeting agendas, and take meeting minutes

Operate a variety of office equipment including, but not limited to, a microcomputer, copy machine, fax machine, calculator, printer, and other peripheral equipment

Keyboard/type accurately at a corrected speed of 50 net words per minute

Effectively use a variety of software applications programs for word processing; database management, presentation/graphics, and spreadsheet

Direct and train others of comparable skill

Establish and maintain cooperative relationships with those contacted in the performance of required duties

May require:

Some positions may require the ability to speak, read, and/or write in another language other than English as designated by the County Office of Education

Possession of a valid Class 3 California Driver’s License and a driving record which meet the County Office of Education’s insurance requirement

TRAINING AND EXPERIENCE

Generally, any combination of training and experience that provides the required knowledge, abilities, and skills is qualifying. A typical method of demonstrating these qualifications would be: three years of progressive job related experience as an administrative assistant or office manager, preferably in an educational institution, and two years of administrative office training.

BARGAINING UNIT: Office, Technical, and Business Services (OTBS) Unit

Approved by the Personnel Commission: July 5, 2000